Partneroo

Help and Support

Last updated 10 October 2026

Need help with Partneroo? Email us at developer@partnerooapp.com and we will get back to you as soon as we can. Please write from the email address on your Partneroo account so we can find it.

Report someone

If someone is abusive, sends spam or breaks our Terms and Conditions, report them. Tap the menu on their profile in Discover or Connections, or in your chat with them, and choose Report User. To report a single message, press and hold it in the chat and choose Report message.

Reports are confidential. The person you report is not told who reported them. We review every report and may remove content or suspend accounts that break our Terms.

Block someone

Open the person in Connections and choose Block User. Once blocked, they can no longer see your profile or contact you, and you will not see them in Discover.

You can see everyone you have blocked in Profile, Settings, Blocked users.

Delete your account

Go to Profile, Settings, Delete account. This permanently deletes your account, profile, photos, connections and messages. It cannot be undone.

If you can no longer sign in, email us from the address on your account and we will delete it for you.

Suspended accounts

If your account has been suspended and you think this is a mistake, email us from the address on your account and tell us what happened. We will review it and reply.

Privacy and your data

Our Privacy Policy explains what we collect and why. To ask for a copy of your data, or to have something corrected or removed, email us with the details of your request.

Company details

Partneroo is operated by Digicoom Limited, company number 13522389, registered in England, United Kingdom.