Individual, professional and business networking service.
Privacy Notice for the Partneroo website, application and related services
Digicoom Limited
Company number 13522389
England, United Kingdom
1. About
This Data Privacy Policy explains how Digicoom Limited ("Digicoom", "we", "us" or "our") collects, uses, stores, discloses and protects personal data when you use Partneroo, including the Partneroo website, mobile application and related services (together, the "service").
Partneroo is a professional networking service designed to help individuals and businesses discover other professionals, view professional and business profiles, connect with other users and communicate through the Service.
This Privacy Policy is intended to provide clear information about our processing of personal data and the rights available to you. It should be read together with the Partneroo Terms and Conditions.
2. Personal data
The data controller responsible for the personal data described in this Privacy Policy is Digicoom, company number 13522389, registered in the England, United Kingdom.
For data protection questions, privacy requests or complaints, you can contact us through the contact facilities made available on Partneroo.
3. Laws
We process personal data in accordance with applicable United Kingdom data protection and privacy law, including the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018.
4. Collect
The information we collect depends on how you use Partneroo and which features you use. We aim to collect information that is relevant and necessary for the purposes described in this Privacy Policy and About Us.
4.1 Account and registration
This may include your name, email address, telephone number where provided, login credentials or authentication information, account identifiers, age information where required for eligibility, and information you provide during registration.
4.2 Profile
Your Partneroo profile may include your name, profile photograph, professional category or business information, skills, professional interests, location, biography or "About me" information, talking points, photos or other media, links or information about your professional activities, and information about the type of connections or opportunities you are seeking, and we provide.
Information that you choose to put into a public or discoverable profile may be visible to other Partneroo users and us as service provider. You should only publish information that you are comfortable sharing with other users and us.
4.3 Discovery
We may collect information about how you use discovery and matching features, including profiles you view, profiles you choose to like or pass on, connection requests, accepted or declined connections, searches, filters, preferences and other actions you take within the Service.
This information helps us provide discovery, connections, recommendations and the functionality of the service.
4.4 Messages and communications
If you use Partneroo messaging or contact features, we may process the messages, attachments and other information you send or receive through the service, together with relevant dates, times and account identifiers. We use this information to deliver communications, provide the messaging service, investigate suspicious activity or suspicions, reports and maintain safety and security, and review & decide accordingly.
4.5 Location information
Partneroo may process a location that you enter into your profile, such as a town, city, country or general area. If you enable a device location feature, we may also process location information made available by your device for the feature you have requested, or you can provide your location name by entering the town, city, country.
You can control device location permissions through your device settings. We do not require you to publish an exact home address or street name as part of your professional profile and we strongly advise not to provide your full exact address in your professional profile in any part or section.
4.6 Device, technical and security
When you use Partneroo, we may process technical information such as IP address, device type, operating system, application version, browser information, device name, unique account or session identifiers, approximate location derived from IP address, timestamps, diagnostic information, crash information, log information and information about the security of your account or device connection.
We use technical information to operate the Service, diagnose faults, protect accounts, prevent abuse, maintain security and improve reliability as much as possible.
4.7 Information you provide when contacting us
If you contact us, we may process your name, contact details, the contents of your enquiry, attachments and information needed to respond to or manage your request, complaint, report, investigate or request as much as possible.
4.8 Information received from other sources
In some circumstances we may receive personal data from third parties, for example where another user reports content or an account, where a service provider helps us prevent fraud or security incidents, or where the law permits or requires us to obtain information from another source or help in review and decide.
5. How we use personal data
We use personal data for the following purposes:
- to create, authenticate and administer your account;
- to create and display your professional or business profile in accordance with your settings;
- to operate profile discovery, search, filters, swiping, connection requests and connections;
- to deliver messages and other communications through the service;
- to provide requested features and customer and system support;
- to personalise aspects of the service, including presenting potentially relevant profiles or professional or business opportunities;
- to maintain the security, integrity and reliability of Partneroo and related services;
- to detect, investigate and prevent fraud, abuse, harassment, spam, unauthorised access and other misuse;
- to moderate content and investigate reports or complaints;
- to understand how the service is used and improve its functionality, performance and user experience;
- to communicate important service, security, account and legal information;
- to send or show marketing and advertising communications and where any required consent has been obtained;
- to comply with legal and regulatory obligations and respond to lawful requests;
- to establish, exercise or defend legal claims; and
- for other purposes explained to you when your information is collected.
7. Profile visibility and sharing with other users
Partneroo is a individual, professional and business networking service. Information you choose to place in a discoverable profile may be displayed to other users and businesses so that they can assess whether to connect and communicate with you.
Depending on the feature and your settings, other users may be able to see information such as your name, photograph, professional category, location, professional information, skills, biography, talking points and other profile content you choose to publish and we show.
Your private account credentials and security information are not intended to be displayed to other users. Information you submit through reporting or blocking tools may be processed confidentially, subject to the need to investigate and maintain safety.
8. Special category data and sensitive information
UK data protection law gives additional protection to certain categories of information, including information about health, racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership, sex life or sexual orientation, and certain biometric and genetic data.
Partneroo is a networking service and you should not place sensitive or unnecessary personal information in your profile or messages. If you voluntarily provide information that amounts to special category data, we will only process it where a policy special-category condition applies and what suits us.
You should also avoid publishing any information about another person or business without a lawful reason and, where required, their permission.
9. Personal data of other people
You should not provide, upload or submit any personal data about another person unless you have a lawful basis to do so and are permitted to share it with Partneroo or other user. This includes location, photograph, video, audio, contact details, private messages or any media content and other identifiable information, we strictly advise you to seek another person or business permission before using or displaying it.
10. Profiling, recommendations and automated processing
Partneroo may use automated processing to organise profiles, apply filters, identify preferences, improve discovery and present potentially relevant profiles or professional or business connection, communication, promotion and advertising.
We may use information such as your selected categories, skills, location, profile information, media content, other data and activity on the service for these purposes.
11. Cookies and similar technologies
The Partneroo website and application may use cookies, software, local storage, cloud storage, hosting service, pixels, device service and identifiers, third party product, software or other services including other technologies that may help us to improve our service, promotion, advertising and business.
We use strictly necessary technologies to provide a service you have requested, maintain security or operate essential functionality. You can manage certain permissions through your browser or device settings. Please note that disabling essential technologies may affect the operation of Partneroo and services.
12. Analytics and service improvement
We may use analytics and diagnostic information to understand how users interact with Partneroo, identify technical problems, measure performance and improve the Service.
Analytics information may include technical identifiers, device information, approximate location, pages or screens viewed, feature usage, timestamps, error information, media and content and other usage information.
13. Direct marketing
We may send you communications, advertising, promotion and other media content that are need to administer your account or provide Partneroo better service to you and others.
14. Share
We do not sell your personal data as a standalone product.
We may disclose personal data to:
- other Partneroo users, where your profile or communications are intended to be visible to them;
- technology and infrastructure providers that host, maintain or secure and support us to provide and enhance the service;
- authentication, communication, notification, analytics, error-monitoring and customer-support providers where used by Partneroo;
- payment providers, app stores where paid services are offered and advertising partners;
- professional advisers such as lawyers, accountants, insurers, auditors and other relevant companies, bodies and organizations where necessary;
- regulators, law enforcement bodies, courts or other authorities where we are legally required or permitted to do so;
- parties involved in a corporate transaction, such as a merger, acquisition, restructuring, partnerships or sale of assets, subject to applicable law; and
- other parties where you have requested or authorised the disclosure or where another lawful basis permits it.
15. Data processor
Where another organisation processes personal data on our behalf, we will take appropriate steps to require that it processes the data only for authorised purposes and provides appropriate security and confidentiality protections.
The exact service providers used by Partneroo may change as the service develops. We will keep our privacy information under review and update it where necessary to reflect material changes.
16. International transfers
Some service providers may process or store personal data outside the United Kingdom. Where personal data is transferred internationally, we will use an effective sharing and transfer mechanism.
17. How long
We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, service providing, security, operational and dispute-resolution and related requirements.
As a general approach:
- account and profile information is retained unless you request us to delete the profile;
- messages and interaction information may be retained for as long as reasonably necessary to provide the service, investigate reports, enforce our Terms, resolve disputes or meet legal obligations, we may not be able to remove the data you have shared with any other user within this app service;
- technical and security logs are retained for periods appropriate to security, fraud prevention, troubleshooting and error resolving and make the app service better;
- information required for legal, accounting or regulatory purposes may be retained for the necessary period; and
- information that is no longer required will be securely deleted or anonymised where appropriate and possible.
Retention periods may vary depending on the nature of the information and the circumstances.
18. Account deletion and data removal
You may close your Partneroo account using account-management functionality made available to you or by contacting us where possible.
When an account is deleted, we will remove or anonymise personal data from active systems where reasonably practicable, subject to information that we are entitled or required to retain for legal obligations, technical, security, fraud prevention, dispute resolution, enforcement, help improve service and system of our Terms or other reasonable and useful purposes.
Deletion from active systems may not immediately remove information from secure backups. Backup copies are retained and overwritten or deleted in accordance with our backup and retention processes and suitability & possibility.
19. Security
We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, destruction, alteration or disclosure.
Depending on the circumstances, measures may include access controls, authentication, encryption in transit, secure hosting, logging and monitoring, backup controls, staff confidentiality obligations, security testing and procedures for handling suspected incidents and system improvement.
No internet-based service can be guaranteed to be completely secure. You should keep your account credentials confidential and notify us promptly if you believe your account has been compromised.
20. Data breaches
If we become aware of a personal or business data breach, we will assess it and take appropriate steps to review the request, investigate the incident and take the action where required and possible, we will try to notify the user and related bodies as much as possible and as if necessary.
21. Your data protection rights
you may have the right to:
- be informed about how we use your personal data;
- request access to your personal data if possible;
- request correction of inaccurate or incomplete data;
- request erasure of personal or business data in certain circumstances if possible;
- request restriction of processing in certain circumstances if possible;
- object to processing in certain circumstances, including certain processing based on legitimate interests and direct marketing;
- request to object or remove data for marketing or advertising purpose;
These rights are not absolute and may be subject to legal, system and service conditions and exemptions.
22. Exercise your rights
You can make a privacy request by contacting us through the contact facilities made available in Partneroo app and website.
Please provide enough information for us to identify you and understand nature of request and requirement. We may need to verify your identity before disclosing personal data or making changes to an account where possible, we will only deal with the valid request.
23. Complaints
If you have concerns about how we use your data, please contact us first so that we can investigate and try to resolve the issue where possible.
We will try to maintain an appropriate data protection complaints process.
24. Children's privacy
Partneroo is a individual, professional and business networking service and is not intended to encourage children to provide personal data. Users must meet the minimum age 18 years old and eligibility requirements stated when registering for Partneroo.
If you believe a child has provided personal data to us, please contact us so that we can investigate and take appropriate action.
25. Third-party
Partneroo may contain links to third-party websites or rely on third-party platforms, system, software and service including app stores and external services. Those organisations have their own privacy notices and terms. We are not responsible for the privacy practices of third parties.
26. Changes
We may update this Privacy Policy from time to time to reflect changes in Partneroo and service, our processing activities, technology or service requirements.
27. Contact details
App service,
Website: www.partnerooapp.com/contact
Privacy requests and enquiries may be submitted through the contact facilities made available on the Partneroo website or application.
28. Document information
Version: 1.0-01Oct2026
Last updated: 01 October 2026